The agreement

By using infineaa.com, infineaa.studio, or any artifact published by infineaa (collectively, "the Service"), you agree to these Terms of Service. If you do not agree, do not use the Service.

These Terms apply alongside the Privacy Policy above.

Eligibility

You must be at least 18 years old to use the Service, purchase any artifact, or submit an intake.

What we sell

infineaa publishes pieces (studies and albums) that are AI-rendered and personalized. Each artifact is generated for one customer from her own intake answers using Anthropic Claude (text), Google Gemini (shot photography), and ElevenLabs (studio voice audio).

All artifact content is AI-generated. The artifact is bespoke: no two artifacts share the same words. The brand voice, format, structure, and aesthetic system are consistent across all artifacts of the same piece.

Current catalog:

- become her, quietly. Free. A 12-month letter from your future self, opening in infineaa.studio.

- the soft reset. $37 tax-inclusive USD, one-time. A 7-day editorial Instax artifact unlocked daily at your preferred local time inside infineaa.studio.

Additional pieces will be added to the catalog over time. Each will have its own description, format, and price disclosed at point of purchase.

Payment

Payments are processed by Creem.io, our merchant of record. Creem handles tax calculation, collection, and remittance based on your billing country. All listed prices are tax-inclusive USD.

By completing a purchase, you authorize Creem to charge your payment method for the listed amount. Your card details are handled by Creem and are never stored on our servers.

Currently, all purchases are one-time. Future products may include quarterly subscription terms. When they do, the subscription terms will be clearly disclosed at point of purchase, and you will be required to opt in separately.

Refunds

You can request a full refund within 30 days. If it isn't for you, we refund it, even after it's made. Write one line to support@infineaa.com, no reason needed.

What we offer other than refunds:

- One regeneration. If the artifact you receive does not feel right, you may request one rewrite within 14 days of delivery by emailing dear@infineaa.com with a short note describing what felt off. We will generate a second draft calibrated to your feedback. After two drafts, the artifact is yours. The thirty-day refund still applies, regardless of how many drafts you have received.

- Pre-generation hold. If the pre-generation crisis gate triggers on your intake, no artifact is generated and no charge is finalized. If you have already been charged, we refund the full amount.

- Genuine errors. If we make a technical error, contact us and we will fix it, including a full refund where appropriate. For a wrong artifact, a broken file, or a content issue, write to dear@infineaa.com. For a double-charge, a payment error, or a receipt question, write to support@infineaa.com.

Chargebacks. If you dispute a charge with your card issuer without first contacting support@infineaa.com or dear@infineaa.com, we may revoke access to the artifact and to infineaa.studio for the affected account.

Your artifact, your ownership

The artifact rendered from your intake is yours. You may read it, reread it, save it, print it for personal use, and share short excerpts privately. You retain ownership of your own intake answers and reflections.

You may not:

- Republish your artifact in full on any public platform without our written permission

- Resell your artifact, sublicense it, or include it in any commercial product

- Use your artifact, intake, or any infineaa-generated content to train, fine-tune, or evaluate any AI model

- Strip out the infineaa brand marks (eyebrow, sign-off) from copies of the artifact

If you would like to share more publicly than this, write to studio@infineaa.com.

Our intellectual property

The infineaa brand, voice rules, design system, study templates, album templates, generation prompts, source code, and aesthetic system are owned by infineaa. You may not copy, adapt, or reuse these for any other product or service.

Brand mentions in personal posts (for example, "I just claimed my letter from infineaa") are welcome.

What infineaa is not

infineaa is not therapy, medical care, psychiatric treatment, crisis support, financial advice, business consulting, religious instruction, or legal advice.

Artifacts published by infineaa are reflective, editorial, and AI-generated. They do not substitute for professional care of any kind. If you are in crisis, please contact a qualified professional or one of the resources listed in our crisis-resources email (988 in the United States, Samaritans 116 123 in the United Kingdom, Alo 182 in Türkiye, findahelpline.com elsewhere).

We make no promises about your income, health, weight, fertility, mental state, relationship outcomes, or any other life outcome.

Acceptable use

You may not:

- Use the Service for any unlawful purpose

- Attempt to reverse-engineer, scrape, or extract content from the Service

- Use automated tools to interact with the Service except as permitted by a published API

- Resell or commercially redistribute access to the Service

- Use the Service to harass, threaten, or harm any person

- Interfere with the security or integrity of the Service or any other user's experience

We reserve the right to suspend or terminate accounts that violate this section.

Studio access

Once you claim or purchase an artifact, that artifact lives in your collection at infineaa.studio for the lifetime of your account. You access it via magic-link login (no passwords) from the same email address used at purchase.

Account access may be revoked if you violate the Acceptable Use section or initiate a payment chargeback without contacting support@infineaa.com or dear@infineaa.com first.

Service availability

We aim for high availability but do not promise uninterrupted access. The Service may be unavailable due to maintenance, third-party processor issues (Supabase, Vercel, Clerk, Creem, or others), or events beyond our control. We are not liable for losses resulting from temporary unavailability.

Limitation of liability

To the maximum extent permitted by Turkish law, infineaa's total liability for any claim arising from your use of the Service is limited to the amount you paid for the artifact in question (or, for free artifacts, zero).

infineaa is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost opportunities, or emotional distress arising from your use of the Service.

Nothing in this section limits liability that cannot be limited under applicable law.

Indemnification

You agree to indemnify infineaa from any third-party claim arising from your misuse of the Service, your violation of these Terms, or your infringement of any intellectual property right.

Governing law and disputes

These Terms are governed by the laws of the Republic of Türkiye. Any dispute arising from or relating to the Service shall be resolved in the courts of Istanbul, Türkiye.

If you are a consumer in the European Union or the United Kingdom, this clause does not override your right to bring a claim in your home court under applicable consumer protection law, and GDPR (or your local equivalent) governs your data rights regardless of this jurisdiction clause.

Miscellaneous

- Severability. If any provision of these Terms is found unenforceable, the rest remain in effect.

- Entire agreement. These Terms and the Privacy Policy above are the entire agreement between you and infineaa regarding the Service.

- Waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.

- Assignment. You may not assign your rights or obligations under these Terms. We may assign ours if we restructure or are acquired.

Changes to these Terms

We may update these Terms as our service evolves. We will post the updated version at infineaa.com/legal-privacy-terms with a new "last updated" date. For material changes (especially anything affecting refunds, payment, or your artifact ownership), we will email customers with active accounts at least 14 days before the change takes effect.

Contact

- General inquiries: studio@infineaa.com

- Customer support replies, data requests, deletion requests, regeneration requests: dear@infineaa.com

- Delivery of purchased pieces: catalog@infineaa.com

- Billing, receipts, payment questions, refunds: support@infineaa.com

- Press and partnerships: founder@infineaa.com

infineaa is operated by Bilge Aydın from Türkiye.