The agreement

By using infineaa.com, infineaa.studio, or any artifact published by infineaa (collectively, "the Service"), you agree to these Terms of Service. If you do not agree, do not use the Service.

These Terms apply alongside the Privacy Policy above.

Eligibility

You must be at least 18 years old to use the Service, purchase any artifact, or submit an intake.

What we sell

infineaa publishes pieces (studies and albums) that are AI-rendered and personalized. Each artifact is generated for one customer from her own intake answers using Anthropic Claude (text), Google Gemini (shot photography), and ElevenLabs (studio voice audio).

All artifact content is AI-generated. The artifact is bespoke: no two artifacts share the same words. The brand voice, format, structure, and aesthetic system are consistent across all artifacts of the same piece.

Current catalog:

- become her, quietly. Free. A 12-month letter from your future self, opening in infineaa.studio.

- the soft reset. $19 for the first 77, $37 after. Tax-inclusive USD, one-time. A 7-day reset inside infineaa.studio; one day opens each day, at the time you choose.

Additional pieces will be added to the catalog over time. Each will have its own description, format, and price disclosed at point of purchase.

Payment

Payments are processed by Creem.io, our merchant of record. Creem is operated by Armitage Labs OÜ, Tallinn, Estonia, the seller named on your invoice. Creem handles tax calculation, collection, and remittance based on your billing country. All listed prices are tax-inclusive USD.

By completing a purchase, you authorize Creem to charge your payment method for the listed amount. Your card details are handled by Creem and are never stored on our servers.

Currently, all purchases are one-time. Future products may include quarterly subscription terms. When they do, the subscription terms will be clearly disclosed at point of purchase, and you will be required to opt in separately.

Refunds

You can request a full refund within 30 days. If it isn't for you, we refund it, even after it's made. Write one line to support@infineaa.com, no reason needed.

What we offer other than refunds:

- One rewrite. If a piece does not feel right, you may ask for it to be written again once, within 30 days of purchase, with a short note on what felt off. For the letter, which is free, the 30 days start on the day you claimed it. You ask in infineaa.studio, on the piece's own page: under your letter, or on your reset's page in your collection. The note is required, and your first version is kept. For the soft reset, all seven days are written again (the words, the photographs and the audio), from your original answers and your note. Each day, once it has opened, links to the same day as it was first written. Days you have completed stay completed, your reflections are not changed, and each day still opens when it was going to. The 30 days are counted from purchase, not from the day your reset is made: if you answer its questions more than 30 days after buying it, the page does not offer a rewrite. After the 30 days you can still write to dear@infineaa.com; whether a piece is written again then is our decision. After the second draft, the piece is yours. The 30-day refund still applies to anything you paid for, however many drafts you have received.

- Pre-generation hold. If the pre-generation crisis gate triggers on your intake, no artifact is generated and no charge is finalized. If you have already been charged, we refund the full amount.

- Genuine errors. If we make a technical error, contact us and we will fix it, including a full refund where appropriate. For a wrong artifact, a broken file, or a content issue, write to dear@infineaa.com. For a double-charge, a payment error, or a receipt question, write to support@infineaa.com.

Chargebacks. If you dispute a charge with your card issuer without first contacting support@infineaa.com or dear@infineaa.com, we may revoke access to the artifact and to infineaa.studio for the affected account.

Your artifact, your ownership

The artifact rendered from your intake is yours. You may read it, reread it, save it, print it for personal use, and share short excerpts privately. You retain ownership of your own intake answers and reflections.

You may not:

- Republish your artifact in full on any public platform without our written permission

- Resell your artifact, sublicense it, or include it in any commercial product

- Use your artifact, intake, or any infineaa-generated content to train, fine-tune, or evaluate any AI model

- Strip out the infineaa brand marks (eyebrow, sign-off) from copies of the artifact

If you would like to share more publicly than this, write to studio@infineaa.com.

What you tell us about a piece

Under your letter, and on your soft reset's page once its first day has opened, you can leave a rating out of five (the suns) and a few words. Both are optional.

Your rating is counted together with everyone else's, and the total may be shown on our pages (for example, an average and the number of ratings it comes from). It is never shown beside your name. You are told this above the suns, before you choose. You can set your suns back to none at any time, and they are then not counted.

Your words stay between you and the studio unless you choose otherwise. If you turn on the permission beside them, you allow infineaa to show your words, without your name, on infineaa.com and infineaa.studio, in our emails, and on our own social media accounts. Your own rating may be shown beside them. We do not pay for this. We do not use your words in paid advertising without asking you first.

We show your words as you wrote them. We may shorten them, or set them in lowercase to match the page. We never reword them, and we never attach a name, a photograph, or anything else that would identify you. What you wrote remains yours.

We choose which shared words appear. We do not show words that describe a medical, mental-health, financial, or relationship result, because we make no such promises ourselves.

You can turn the permission off, or take your rating and words back entirely, at any time. From that moment we stop using them, and we remove them from our own pages within 7 days. We cannot recall copies that other people have already made.

If a piece is written again for you, you can rate and describe the new version in the same way. What you said of the first version is kept, and the same rules apply to it.

Words from other readers shown on our pages are their own experience of their own piece. They are not a promise of what a piece will do for you. If a reader received a paid piece as a gift from the studio, we say so beside her words.

Our intellectual property

The infineaa brand, voice rules, design system, study templates, album templates, generation prompts, source code, and aesthetic system are owned by infineaa. You may not copy, adapt, or reuse these for any other product or service.

Brand mentions in personal posts (for example, "I just claimed my letter from infineaa") are welcome.

What infineaa is not

infineaa is not therapy, medical care, psychiatric treatment, crisis support, financial advice, business consulting, religious instruction, or legal advice.

Artifacts published by infineaa are reflective, editorial, and AI-generated. They do not substitute for professional care of any kind. If you are in crisis, please contact a qualified professional or one of the resources listed in our crisis-resources email (988 in the United States, Samaritans 116 123 in the United Kingdom, Alo 182 in Türkiye, findahelpline.com elsewhere).

We make no promises about your income, health, weight, fertility, mental state, relationship outcomes, or any other life outcome.

Acceptable use

You may not:

- Use the Service for any unlawful purpose

- Attempt to reverse-engineer, scrape, or extract content from the Service

- Use automated tools to interact with the Service except as permitted by a published API

- Resell or commercially redistribute access to the Service

- Use the Service to harass, threaten, or harm any person

- Interfere with the security or integrity of the Service or any other user's experience

We reserve the right to suspend or terminate accounts that violate this section.

Studio access

Once you claim or purchase an artifact, that artifact lives in your collection at infineaa.studio for the lifetime of your account. You access it via magic-link login (no passwords) from the same email address used at purchase.

Account access may be revoked if you violate the Acceptable Use section or initiate a payment chargeback without contacting support@infineaa.com or dear@infineaa.com first.

Service availability

We aim for high availability but do not promise uninterrupted access. The Service may be unavailable due to maintenance, third-party processor issues (Supabase, Vercel, Clerk, Creem, or others), or events beyond our control. We are not liable for losses resulting from temporary unavailability.

Limitation of liability

To the maximum extent permitted by Turkish law, infineaa's total liability for any claim arising from your use of the Service is limited to the amount you paid for the artifact in question (or, for free artifacts, zero).

infineaa is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost opportunities, or emotional distress arising from your use of the Service.

Nothing in this section limits liability that cannot be limited under applicable law.

Indemnification

You agree to indemnify infineaa from any third-party claim arising from your misuse of the Service, your violation of these Terms, or your infringement of any intellectual property right.

Governing law and disputes

These Terms are governed by the laws of the Republic of Türkiye. Any dispute arising from or relating to the Service shall be resolved in the courts of Istanbul, Türkiye.

If you are a consumer in the European Union or the United Kingdom, this clause does not override your right to bring a claim in your home court under applicable consumer protection law, and GDPR (or your local equivalent) governs your data rights regardless of this jurisdiction clause.

Miscellaneous

- Severability. If any provision of these Terms is found unenforceable, the rest remain in effect.

- Entire agreement. These Terms and the Privacy Policy above are the entire agreement between you and infineaa regarding the Service.

- Waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.

- Assignment. You may not assign your rights or obligations under these Terms. We may assign ours if we restructure or are acquired.

Changes to these Terms

We may update these Terms as our service evolves. We will post the updated version at infineaa.com/legal-privacy-terms with a new "last updated" date. For material changes (especially anything affecting refunds, payment, or your artifact ownership), we will email customers with active accounts at least 14 days before the change takes effect.

Contact

- General inquiries: studio@infineaa.com

- Customer support replies, data requests, deletion requests, regeneration requests: dear@infineaa.com

- Delivery of purchased pieces: catalog@infineaa.com

- Billing, receipts, payment questions, refunds: support@infineaa.com

- Press and partnerships: founder@infineaa.com

infineaa is operated by Bilge Aydın from Türkiye.